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Mariana de Souza

Software Engineer

Los Angeles, California

Hi! I'm Mariana, a brazilian software engineer living in LA. I started programming during high school and never stopped. But no, that is not my whole life. I have many hobbies such as knitting, crocheting, gaming and hiking; but I like doing something new everytime I can.

My Picture

Resume

Highly motivated Software Engineer with a strong technical background and diverse experience in both back-end and front-end development. Adept at collaborating with cross-functional teams to drive impactful solutions and challenge the status quo. Possessing a generalist approach, I thrive in dynamic environments and have a keen ability to solve problems. Open-minded and determined with a passion for continuous learning and innovation.

Skills

  • Languages: Javascript, Typescript, and Clojure
  • Frameworks: Node.js, Flutter, React, Express
  • Tools: GraphQL, Scraping

Experience

Software Engineer - Nubank Aug 2021 - Nov 2023

  • High levels of collaboration with a cross-functional team, significantly impacting the team's roadmap;
  • Worked in the Chat Platform Team, maintaining and evolving our most-used channel for better customer experience and experimenting with new solutions always questioning the status quo;
  • Developed solutions such as self-routing to boost customer self-service capacity and “platformization” of chat and support service;
  • Led many small-to-medium features, resulting in better cost efficiency and customer experience;
  • Utilized technologies including Flutter, Clojure, GraphQL, and Kafka for development on mobile and backend platforms.

Associate Software Engineer - MaxMilhas May 2019 - July 2021

  • Automated internal processes and improved legacy systems in PHP, while transitioning old systems into new services using TypeScript and Node.js;
  • Automated flight ticket issuance, cancelation, and rescheduling through API integrations and scraping;
  • Implemented critical customer flows during the pandemic, relieving the support team of tickets that needed manual action.

Education

Software Engineering Bachelors - PUC Minas Aug 2019 - Sep 2021
Information Technology High School - COTEMIG Jan 2016 - Dec 2018